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Tenant Screening
Both tenant screening and tenant placement is important to ensure your property is taken care of. Once a prospect has expressed interest in the home to one of our partners in real estate, they will be able to easily apply online. Our real estate partners will do a verification of residency and employment, collect pay stubs, valid identification cards, and screen for criminal history. Our agents work diligently to ensure people are truthful in the information they provide. Each application is reviewed by the property manager for approval to ensure you have the right resident. The following are the typical requirements of our properties but may vary depending on the property owner.
Hanley Qualifying Criteria:
The most important objective in renting your home is finding a good resident. A good resident will report maintenance needed on the home, pay their rent on time each month, and take care of the property on a daily basis. We cannot guarantee an applicant will be a good resident, but our qualifying criteria will aid in finding the right renter for your home in many ways. We require that all prospective residents meet the following qualifying criteria when completing the rental application:
Gross income must be at least 3 times the market rent of the property for which you are applying and must be fully verified. For most applicant situations, we verify income using paystubs and a written employment reference. For self-employed applicants, we require the last 60 days of bank statements and a prior year tax return showing required income amounts. Applicants receiving social security or other federal assistance must provide documentation thereof, including a statement of benefits and bank statements showing the income being received. Court-ordered spousal or child support may be considered with consistent payment history for the prior 12 months.
Applicant must provide information for their current and immediately previous landlords and have a minimum of two years of verifiable rental history. Verifiable rental history for a period of at least 24 months, in which all the lease terms have been satisfactorily fulfilled, is required. Applicants with late or bounced payments, but an otherwise positive Landlord reference, may be approved with additional deposit.
A criminal background check will be completed on all occupants 18 years of age or older. Criminal records must contain no convictions for felonies within the past 7 years involving the manufacture or distribution of controlled substances or physical violence against other persons. For other felony convictions, we will conduct individualized assessments that take into account mitigating factors, such as facts & circumstances surrounding the criminal conduct, age at time of conduct, evidence of good tenancy before and after conduct, nature & severity of conviction and the amount of time that has passed since the conviction.
Falsifying information on an application will be grounds for immediate rejection of the application.
If a prospect is declined based on the criteria listed, landlord reserves the right to take adverse action. This may include denial of the application, the requirement to pay a higher security deposit, or the requirement to obtain a qualified co-signer.
Transparency & Communication
You'll always understand what we're doing and how your property is performing. There will be monthly and annual accounting statements, allowing you to see what was spent and what was earned. Our financial accounting is transparent, detailed, and always available to you online through your owner's portal. We're easy to reach and completely accessible.
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