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Vacation Rental Overview

Hanley offers full-service vacation rental management. Including dynamic marketing, secure guest reservations, departure and deep cleaning, routine and emergency maintenance services, guest services, and property accounting. Our full-time, local property managers are experienced with Rhode Island's constantly changing trends and rental market. Our team works together to create customized goals and strategies for each individual property owner.

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Home Care Services

  • Detailed property inspections weekly, bi-weekly or monthly

  • Local management team overseeing properties 

  • 24/7 monitoring of emergency maintenance phone

  • Pre-screened vetted vendor list

  • Contactless check in process 

  • Working with homeowner associations on scheduled projects

  • Construction Management

  • Property is inspected and prepped for guest or owner arrival after each cleaning

  • Items of concern are noted and addressed promptly

  • Coordination of scheduled deep cleans

  • Supplies provided for each guest and owner stay (essential items)

  • Walk-throughs and home checks

Owner Services

  • Owner portal shows reservations in real-time and owners can manage personal reservations within the portal

  • Detailed monthly statements reflecting all revenue collected and expenses for the property

  • Monthly statements are published on the 10th of each month and remain in the portal

  • Collection and distribution of Accommodations Tax

Reservation Services

Guest Services

  • Professional Photography

  • Full-time local team 

  • Detailed knowledge of your home’s unique characteristics

  • Available 7 days per week

  • Friendly, well-trained sales agents

  • Utilization of cutting-edge reservation software

  • Listed on AirBNB, VRBO, etc.. 

  • Guest Communications

  • Driving directions and contactless entry instructions for their property

  • 24/7 assistance

  • Opportunity to submit a review about our services and the property they rented

  • Future targeted communication

  • Custom Amenities

  • Luxury Services Available

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Marketing Services

  • An experienced team monitors property performance to meet homeowners goals

  • Fluid rate structure adjusted for market conditions (dynamic pricing)

  • Specials to increase off-season bookings or property performance

  • Real-time booking with credit card processing

  • Extensive exposure through organic listings on search engines

  • Digital advertising targeting potential Seabrook Exclusives visitors

  • Sharing of quality content on social media

  • Email marketing campaigns targeting recipients comprised of past guests and those that have made inquiries

  • Carefully crafted emails sent at the most opportune times and designed to drive traffic, increase interest and raise brand awareness

Every aspect is managed by us,

Our goal is to manage your vacation rental completely independently.

 

Staging & Decorations

Renovations & Construction

Listings & Renting

Permitting

Photography
Cleaning

All Property Maintenance

All Guest Communication

Accounting & Monthly Reporting

Professional Cleaning

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